Tag: chatbot
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The Death of Chatbots: Enter the Era of Next-Gen Conversational Systems with Komsai
The rapid evolution of technology has seen chatbots rise to prominence as a popular customer service solution. However, traditional chatbots have been plagued with limitations, such as scripted interactions and a lack of understanding of natural language. The era of chatbots is coming to an end, and it’s time to make way for next-gen conversational…